Abeen is an educational app that helps you prepare for the cooperative societies certification exam in the State of Kuwait. This page explains what the app collects, why, who it is shared with, and how you control it. It is written in plain language because it is a description of what actually happens, not a document to hide behind.
The operator of the Abeen app is the controller of the data described here. For anything concerning privacy, or to request deletion of your data, contact support@abeen.app.
We do not ask for your full name, phone number, civil ID, or any identity document.
When something breaks, the app sends a technical report containing the error type, its location in the code, and the app version. The report does not contain the text of your conversations, your email address, or your IP address; the user is reduced to an internal identifier only.
| Purpose | Data used |
|---|---|
| Running your account and signing you in | Email and sign-in provider identifier |
| Showing your chat and practice history across your devices | Questions, answers and results |
| Producing an answer grounded in the text of the law | Your question, sent to the model provider |
| Measuring your progress and identifying what needs revision | Your answers to questions |
| Improving content accuracy and correcting wrong questions | Your ratings and notes |
| Unlocking paid features and preventing subscription sharing | Purchase receipt and subscription identifier |
| Publishing some opinions on abeen.app — only those whose author agreed, and only after we have read them | The opinion text and the display name they chose (never the email or account name) |
| Fixing crashes | The technical report |
| Finding where people get stuck in the app and at sign-in | Screen numbers and sign-in steps |
| Sending you notifications | Your device's notification token |
| Giving the free 24-hour pass once per device | The scrambled device identifier |
The legal basis for processing is your explicit consent — required before anything is stored, and shown to you on first launch — and performance of our contract with you in respect of the subscription.
We do not sell or rent your data. We use service providers who process data only on our behalf:
| Provider | What reaches them | Why |
|---|---|---|
| Supabase | Account, conversations, practice sessions, subscription | Database and authentication |
| Google (Gemini model) | The text of your question and of the related legal provisions | Producing answers and practice questions |
| Apple / Google Play | The purchase and its renewals, and your notification token | Collecting and verifying the subscription, and delivering notifications |
| Bugsink | The technical crash report only | Detecting and fixing errors |
| Expo | The app update request (contains none of your data) | Delivering app updates |
We may disclose data where required by law or by an order of a competent court. We will tell you when that happens, unless we are prohibited from doing so.
In the app: Account → Delete account. It happens immediately, and you are asked to type your email address to confirm. Deleting your account does not cancel your subscription — cancel it in the store first, or you will continue to be charged.
Or by email, if you cannot sign in: send a message from the email address registered on your account to support@abeen.app with the subject "Account deletion request".
What is deleted: the account, conversations, practice sessions and tests and their results, the display name, and the consent record.
What remains: purchase records we are required to keep for accounting purposes, the unidentified copies of conversations that are no longer linked to you, and notes you wrote on specific questions after they have been separated from your identity — because such a note is about the question, not about you.
We action an email request within thirty days and confirm it to you. Deletion from inside the app is immediate.
Abeen is intended for adults preparing for a professional examination and is not directed at anyone under eighteen. If we learn that we have collected a child's data, we delete it.
No system is perfectly secure, but we act on what we find and notify those affected where we are required to.
If we change anything material, we will tell you in the app before it takes effect, and update the date at the top of this page.
support@abeen.app — we normally reply within business days.